Privacy & GDPR Policy

Adcock & Sons Limited are the sole owner of the information collected on this site.

We request information from the user on our order form. Here a user must provide contact information (like name and delivery address). This information is used for invoicing purposes and to fulfill customers orders. If we have trouble processing an order, this contact information is used to get in touch with the user. We do not share information. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to Our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. When users submit sensitive information via the website, your information is protected both online and off-line.

We do not store credit card details on our servers these are processed directly by the credit card processing company (First Data) on their secure payment system.

This web site may contain links to or from other sites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.

GDPR Statement

  • Data Held
    You will have provided personal information to us, as part of our contract to you when making a purchase.
  • The Personal Data we collect.
    Personal identifiers such as your name and title.
    Contact details such as your address and email address.
  • Sensitive Personal Data
    We shall not collect any ‘sensitive data’.
  • How Do We Use Your Data
    We record your personal contact details when making purchases, in order to support our legal obligations for VAT  & accounting purposes. Additionally the data is required for contractual information such as dates of purchase and product guarantees.
    The information would also be used to contact you in the case of a product safety recall.
    With your permission, we may also contact you from time to time, with details of offers.
    We will not share your personal information with any other company, other than where you may have purchased an additional, extended guarantee, or where we are required to by law.
  • Your Rights
    Under the GDPR Regulations, you have the rights to:
    Request in writing your personal information we have on our system.
    Correct or update your personal information that we hold.
    To request us to stop using any personal information where there is no legal requirement for continued processing.
    Request erasure of personal information held, or restrict data held. Please be aware that this would severely restrict our ability to assist with any after sales service issues.
    Object to the processing of your data.
    Withdraw consent for the processing of your data.
  • How Long We Keep Your Data
    We will only keep your personal information for as long as it is required for legal, contractual and service obligations.
  • Opting Out
    You may request us to stop sending you information at any time but we will keep you on our mailing list until you request this.
    You may request an opt out at any time by writing to Mr Paul Adcock : 32 High Street Watton, Norfolk, IP256AE, or emailing, or calling 01953 881248.
    If you wish to make a complaint about our handling of your data, please also contact Mr Paul Adcock, as above.
  • Changes to Adcock and Sons Ltd Privacy Notice
    We will review out Privacy Notice regularly and may update it at any time. The Privacy Notice will be available in the shop and on our website

Cookie Policy

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience.

In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics.

As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser.

We suggest consulting the Help section of your browser or taking a look at The About Cookies Website which offers guidance for all modern browsers

For any further information, please contact